Find Names Together Ltd (“FNT”) – Flamingo – Baby Names AI App (“App”)
Last Modified [6 December, 2024]
Introduction and scope
This Privacy Notice explains how FNT processes information and personal data when you use the FNT App. The app provides personalised features tailored to your journey to find the perfect baby name, including swipe-based name matching, detailed name information with meanings and origins, partner syncing, personalised name suggestions, and other features and services as described in the app terms.
Please note that depending on your settings, references to ‘your baby name’ may relate to either your own journey to find a baby name or that of another individual whose preference is provided to us by you. You agree that you have adequately informed and taken the consent of the individual whose information you are providing to us in the app.
Data controller
The data controller of your data is Find Names Together Ltd., with address 20 Wenlock Road, London, N1 7GU, United Kingdom
Why we process your data
We process your personal data for the following purposes:
- Creating and Managing your Account. You can only use the app with an account. You can create a new account with us using your email address, or using your existing Apple or Google account credentials to securely log into the app. If you create an account, we process your account credentials and profile details to allow you to securely login to the app and provide you with our services.
- Providing app services. We enable you to gain insights into your finding a baby name journey, providing you with personalised content, filters, lists and other services based on your settings and app data.
- Securely storing your details. You can upload your baby name data to the app. When you create an account, we will securely store your preferences, settings and any other data that you choose to upload to the app. That way we can ensure your data is securely backed up and can be restored in case you remove the app and re install it on another device.
- Providing a personal app experience. We use your app data to provide you with personalised content tailored to your preferences. Based on your settings, we may send you regular updates relevant to your preferences such as gender, partner votes, collections, through push notifications or in-app messages.
- Flamingo – Baby Names AI Premium version and In-App Purchases. You can subscribe to the Premium version of the app depending on your country. The Premium version offers features beyond those available in the free version of the app, such as extra swipes, AI Chat bot interactions, collections and advanced filters. If available to you and if you decide to subscribe to the Premium version of the app, we will process your data to provide you with this service and manage your subscription. If the Premium version of the app is not available in your country, you may have the option to purchase some tools (e.g., extra swipes, AI Chat bot interactions, etc.). We will process your data to unlock the tools that you purchased.
- Customer support. We may process information related to you and your use of our services, including your interaction with us, and how to contact you, to provide customer support, respond to your questions and requests, and fix our services.
- Improving our app and services. We want to improve the app and develop new features and solutions for you based on how you interact with us and use the app.
- Based on your app usage data. The data that we observe and collect when you use our services will help us improve the app and our products. We do so by:
- Assessing how you use the app and how the app performs on your mobile device, including when the app crashes to identify and fix issues.
- Implementing and analysing changes or features deployed across different test groups to understand interactions.
- Evaluating how the app is accessed and used and directly link you to specific app sections.
- Interacting with you to obtain your feedback, supporting you when required, and sending you service-related communications.
- Inviting you to participate in surveys or research projects organised by the FNT group and recording your answers.
- Based on your ratings and reviews. If you write a review or rate the app on the app stores, we may process such information to respond to your comments and questions, understand how you feel when using the app, get familiar with your general perception of the app and our brand, and use these insights to improve the app. We can only see your app store username, ratings, comments and any other detail you decide to share with us or make publicly available. Unless you require us to do so, we do not link this information to your account credentials or any other information we hold from you. Where you require customer support, we may use your data to follow-up on your case and guide you through our customer support process.
- Based on your survey answers. When you participate in a survey, we collect your personal data. Participation in surveys and research projects are entirely optional. The personal data we collect includes your responses, which may relate to your opinion and experience when interacting with our services or third-party services. We may process your survey data in combination with your app usage data. We use this data to gain an understanding of our users and use these insights to improve our app. To do so, we analyse and aggregate your information and answers. Sometimes we run surveys in collaboration with selected partners. We only share aggregated results and insights with our partners and no personal data is shared with our partners.
- Allowing you to share your data with third parties. Some of the features in our app allow you to share your data with companies that you trust and with our selected business partners.
- Login using Third Party account credentials. You can choose to create an account with us using your existing Google or Apple account credentials. You understand that Google and Apple provide their own services to you, and by using their account credentials to login to the App, you allow the selected third party to collect data from you (e.g., analytics data on your login, the name of the app you are using, URL associated with your login, etc.). These third parties may process your data in countries outside of your country of residence, which may not provide adequate protection to personal data in line with Regulation (EU) 2016/679. Using third party login is completely optional. Please read the privacy terms applicable to the selected third party for more information on how they use your data:
- Apple Privacy Terms
- Google Privacy Terms
- Other. The app may contain links to other sites or services of interest. Once you have used these links to leave the app, we do not have any control over those third-party sites or services. The information that you provide whilst visiting such sites is governed by their respective Privacy Notices.
What data we process
The categories of personal data we process include:
- Creating and Managing your Account. When managing your account, the data we process includes your account credentials and profile information, such as name, email address, username, account unique identifier, country, language, password, as well as your session, login and authentication information.
- Providing you app services:
- Securely storing your details. When you create an account in our app, we securely store your account data (e.g., your name and account unique identifier) and any other data that you upload to the app, which includes, favourite baby names, gender, preference, your profile photo or icon, your location, your selected countries of origin, your selected religious name origins, your selected language, your baby’s gender, your personal notes, your own name entries, your polls, partner invitations, liked names, disliked names, name collections, partner matches, AI chats, questions and conversation notes.
- Providing a personal app experience. The data we process in order to provide you services in the app includes data that you directly provided to us in the app and data that we collected about your interactions with the app, through the use of cookies/similar technologies:
- Baby name info (baby gender, name origin, religious origin, name popularity);
- Electronic Identification data (e.g., app installation identifier, IP address, device identifiers, operating system, language and locale, time zone, device model);
- App usage data (e.g., app interactions, number of names read/liked, notification authorization status, days active, last active time, app version, session).
- Flamingo – Baby Names AI Premium version and In-App Purchases. The data we process to provide you with the Premium version of the app and manage your subscription includes subscription status, expiry date, trial period status, renewal status. Please note that your Premium subscription or in-app purchases will be purchased directly in the App Store or Google Play Store. FNT does not process your banking information used to process the payment for your Premium subscription or in-app purchases. Please read the privacy terms from Apple Store or Google Play for more information on how they process your data in this context.
- Customer support. When responding to your questions and requests and to provide customer support, we process your name, email address used to send the request, email content and attachments, device type, OS, app name, app version, email address associated to your account, and account unique identifiers. We may track whether you open the email sent in response to your request.
- Improving our app and services
- When improving our app and services based on your app usage data, the data we process includes your app installation identifier, account unique identifier, mobile device identifiers, operating system version, device model, carrier, network information and (masked) IP addresses, locale, device settings, and app information, such as app name, app version, usage and events, app sections visited, and session information.
- When improving our app and services based on your ratings and reviews, the data we process include your app store username and profile, country, language, app version, device type, operating system version, app store purchase information in case of Google Play Store users (order identifier, purchase data and currency), ratings, reviews, comments and questions.
- When improving our app and services based on how you interact with us across multiple channels, the data we process include your IP addresses, mobile device information, communications you click on or tap, location details, and websites you visit.
- When improving our app and services based on your survey answers, the data we process include your app installation identifier, start and end time of survey, consent, your responses, which may relate to your opinion and experience when interacting with our services or third-party services, as well as information about your preferred baby names, how you use the application or about any other mother and childcare topics.
- Allowing you to share your data with third parties
- Login using Third Party account credentials. When using your Google, or Apple account to login to the app, the selected third party may share data with us (e.g., your name, email address, authentication token) and we may share analytics and app events data with them, in accordance with this notice.
Lawful basis for processing
The lawful bases we rely on to process your personal data are as follows:
- Creating and Managing your Account. We process your account data based on the app terms and relying on performance of contract. We process only such data as is necessary in order to create, verify, authenticate and manage your account with us, at your request. You have the option of using the app without creating an account.
- Providing you app services. We process data related to your baby names search journey to provide you services in the app based on the app terms and relying on performance of contract. However, due to the very nature of the app, we need to process data about your baby name journey (baby gender, country origin, religious origin, etc.), which amounts to special category of data, in order to provide the core functionalities of the app itself. Please note that we cannot provide the services without processing data related to your baby name search journey. We rely on your explicit consent to process this data. However, you will be unable to use the app without providing us with this consent. You can choose to delete your account and all data associated therewith at any time if you do not want us to process this data.
- Customer support. We process your personal data based on performance of contract as is necessary to manage our services by identifying and fixing bugs and to provide customer support and reply to your request. However, we may process your data based on our legitimate interests to analyze the app’s performance for improvement of our services. We always verify that our legitimate interests do not outweigh your privacy rights and interests.
- Improving our app and services. We process your personal data based on our legitimate interests. Our legitimate interests involve improving our services and developing new solutions for society and for you in the personal health domain. We always verify that our legitimate interests do not outweigh your privacy rights and interests.
- Allowing you to share your data with third parties. We process and share your personal data with third parties based on your explicit consent (e.g., Business Partners; Personalised Ads in the App), or where you make an express request to us (e.g., Login using Third Party account credentials).
Permissions
When required to provide our services, the app may request your permission to access your mobile device’s storage capabilities, sensors or other features. These permissions include:
- WiFi. The app requires WiFi connection to connect to the internet. You can at any time block WiFi connections through the settings of your mobile device.
- Camera or Photo Gallery (optional). If you add a picture to your profile, the app require permission to access your mobile device's camera or photo gallery.
- Files. The app may require access to the mobile device’s files to store the language configurations and other files that the app uses to operate (e.g., graphics, media files, or other large program assets). If you delete the app, the data will be deleted from your mobile device.
- Other. In some cases, your operating system may request permissions that your mobile device needs for technical reasons, but that are not controlled or used by FNT. We will not collect any data associated with such permissions unless required to provide our services in accordance with this notice.
